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We're looking for ex-servicemen and women and/or their spouses for this remote role.&nbsp;&nbsp;The Company &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Established for 25 years The company specialises in providing insurance to armed forces personnel and veterans.&nbsp; The company has a strong reputation for quality products and exceptional service to this unique customer base.&nbsp;The RoleThis is a home-based role, working in a remote team environment, providing customer service and sales of general insurance products to enquiring service personnel, veterans and their families.&nbsp; duties will include:<ul><li>Respond in a professional and timely manner to customer requests received via email and by phone diligently ensuring positive customer outcomes</li><li>Proactive in Identifying and acting on sales opportunities during inbound and outbound calls</li><li>Develop a strong collaborative relationship with customer service team colleagues to ensure individual and team deadlines are met</li><li>Build and develop strong relationships with internal stakeholders, including Marketing and Finance</li><li>Liaise with insurance underwriter claims handlers to ensure good customer outcomes as required</li><li>Maintain accurate records via the company computer database and shared records</li><li>Attend periodic nationally held company meetings/conferences etc. as required</li></ul>Knowledge, Skills and Experience Required<ul><li>Confident and positive manner, reliable, flexible and adaptable</li><li>Excellent communication skills both verbally and written</li><li>Previous insurance sales experience an advantage</li><li>Experience of working in a regulated environment preferred</li><li>Knowledge of general insurance products would be advantageous</li><li>Experience and knowledge of the military an advantage but not essential</li><li>Computer literate with a good working knowledge of Microsoft Word and Excel</li><li>To be able to work well within a small team but also be able to use your own initiative and work remotely</li></ul>Working HoursOffice hours are currently 9.00 am to 5.30pm, Monday to Friday.&nbsp;Benefits<ul><li>Salary negotiable dependent on experience and skills</li><li>Company Pension Scheme</li><li>Bonus Scheme</li><li>25 days annual leave plus bank holidays</li></ul>

weServed

Customer Service Agent

Programme Title: Higher Level Quality Assurance ApprenticeshipLevel: 4Salary:Year 1: £21,641Year 2: £27,413 (subject to successful completion of performance requirements)Location: Devonport, PlymouthApplication closing <a></a>date: 12th March 2026Programme start date: September 2026Role ID: &nbsp;67810&nbsp;Looking to gain experience in quality assurance across a diverse range of naval defence projects? If so, our 2-year Higher Level Apprenticeship in Quality Assurance could be the perfect fit for you.&nbsp;About the Programme&nbsp;Our Quality Assurance apprentices play a vital role in ensuring that our organisation operates at its best by acting as the 'voice of the customer'. They help maintain the highest standards, identify problems, and recommend improvements to ensure our policies, processes, and products are of the highest standards.&nbsp;As a Quality Assurance apprentice, you will be an integral member of our Quality Management function. You’ll be based at HM Naval Base Devonport in Plymouth, with potential opportunities to travel across the UK.&nbsp;Over the course of the 2 years, you will work in multiple placements, including:<ul><li>Audit</li><li>Supplier Quality</li><li>Operational Quality in production facilities</li><li>On board naval warships or nuclear submarines</li><li>Facilities (Nuclear and Non-Nuclear)</li><li>Major Infrastructure Projects</li><li>Business Management Systems</li><li>Welding/Non-Destructive Testing</li><li>Laboratory Services</li><li>Nuclear Facilities Operational Maintenance</li></ul>&nbsp;Depending on your placement, your typical day could include carrying out external supplier inspections, looking for efficiencies or problem-solving on our production shop floor, or the administration of internal and external audits.&nbsp;Your tasks could include:<ul><li>Supporting senior quality practitioners to formulate Quality Strategy&nbsp;</li><li>Inspecting and testing parts and products</li><li>Planning and conducting audits&nbsp;&nbsp;</li><li>Developing Quality Control Plans</li><li>Managing supplier relationships</li><li>Analysing data to identify improvements</li><li>Guiding and supporting others to improve quality competency and performance</li><li>Developing documents to support new projects.</li></ul>&nbsp;It’s an exciting opportunity where your contributions as a Quality Technician will directly impact the quality and safety of our products, processes, and policies, helping us to continuously improve and keep our operations safe.&nbsp;Your education/training&nbsp;You'll study to become a Level 4 Quality Practitioner which aligns with Chartered Quality Institute Practitioner (PCQI) professional recognition.&nbsp;&nbsp;Your course is designed to equip you with the essential skills and knowledge to excel in the field of quality assurance. Through a mix of theoretical learning and hands-on application, you'll gain the tools you need to thrive.&nbsp;Future prospects&nbsp;Upon programme completion, you'll be ready to step into a Quality Technician or Engineer role with a competitive salary starting from £32,000.&nbsp;From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go.&nbsp;What you’ll need<ul><li>A minimum of 5 GCSEs (or equivalent) at grade 4/C or above, including maths and English and 3 A-Levels grades A-C.</li><li>Due to ID requirements for entry to the Devonport Dockyard, you will need to provide either a valid passport or a provisional/full UK driving licence. If you do not currently hold one of these forms of ID, we strongly recommend applying in advance to ensure smooth access on your first day.</li><li>Many of our apprenticeship programmes are subject to Security Clearance and Trade Control restrictions which mean that your place of birth, nationality, citizenship, or residency you hold or have held may impact which programmes you are eligible for. For this programme, you must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) clearance. Further details are available at <a href="www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels">United Kingdom Security Vetting: clearance levels – GOV.UK (www.gov.uk).</a></li></ul>&nbsp;What you’ll get&nbsp;We will provide you with a supportive and engaging environment where you can grow your career.&nbsp;In addition, you’ll benefit from:<ul><li>Fully funded qualification</li><li>Personal development training and opportunities</li><li>Minimum 28 days holiday allowance including bank holidays</li><li>Competitive pension scheme</li><li>Employee share scheme</li><li>Flexible benefits including cycle to work scheme and employee shopping savings portal</li></ul>&nbsp;You’ll also have the chance to get involved in our STEM outreach activities and volunteering opportunities, which our apprentices find incredibly rewarding.&nbsp;Your career development&nbsp;It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.&nbsp;Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.&nbsp;Application process and closing dates&nbsp;&nbsp; &nbsp;Applications are reviewed on a rolling basis, and the programme may close early if we receive a high volume of interest. To give yourself the best chance of being considered, we strongly recommend submitting your application and completing any required online assessments as soon as possible.

WeServed

WeServed Recruitment

Higher Level Quality Assurance Apprenticeship

Programme title:&nbsp;Administration Apprenticeship Level: 2Salary:&nbsp;Year 1: £15,489Year 2: £19,701 (upon completion of qualification and performance requirements)Post apprenticeship: £26,364+ (Band 1 Administrator) Location:&nbsp;Devonport, Plymouth<a></a>Application closing date: 12th March 2026Programme start date: September 2026Role ID: 67794&nbsp;Our 2-year Administration Apprenticeship is a great way to start building your career in business administration. Based at Devonport Royal Dockyard, you’ll learn how to manage tasks, coordinate projects and support teams that help keep one of the UK’s most complex engineering sites running smoothly.&nbsp;<a></a>About the programme&nbsp; Every day brings new experiences and opportunities to grow. You might be supporting meetings, managing documents, greeting visitors, ordering stationery, arranging travel, updating systems, answering the company switchboard or covering the reception desk for one of our busy buildings. You’ll also spend time attending workshops at City College Plymouth, working on your qualification and taking part in review sessions to track your progress.&nbsp;You’ll complete three shorter placements in your first year, each lasting around four months, giving you the chance to explore different parts of the business and understand how various teams operate. In your second year, you’ll move into a longer placement, focusing on a specific area where you’ll develop deeper skills and confidence in everything from coordinating meetings and managing documentation to handling enquiries, maintaining records and providing day-to-day support to your team.&nbsp;Alongside your main responsibilities, you’ll take part in projects designed to boost your teamwork, communication and problem-solving skills. Past apprentices have organised charity fundraisers, created games for careers fairs, and helped develop new ways to attract future apprentices. It’s a friendly, supportive environment where you’ll learn from experienced colleagues and quickly feel part of the team.&nbsp;<h4>Your education/training </h4>&nbsp;As part of your apprenticeship, you’ll study for the Level 2 Customer Service Practitioner Apprenticeship Standard through City College Plymouth.&nbsp;Training is delivered through regular workshops and guided learning sessions that will help you apply your skills to real work situations. You’ll also attend sessions focused on personal and professional development – from building confidence and communication to managing time and setting goals.&nbsp;Your qualification will combine coursework, practical experience and an End Point Assessment to demonstrate your progress.&nbsp;Future prospects&nbsp; &nbsp;Once you complete your apprenticeship, you’ll move into a permanent role as an Administrator in the business area where you’ve spent your final year. You’ll have the experience and confidence to take on new responsibilities, support projects, and make a real difference in how our teams operate.&nbsp;Your starting salary will be around £26,364, with opportunities to progress as you continue to grow. You may also choose to complete further qualifications, such as the Level 3 Business Administration apprenticeship or even project management training, depending on your interests and role.&nbsp;From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go.&nbsp;What you’ll need&nbsp; &nbsp;<ul><li>2 GCSEs at grade 4 (C) or above in Maths and English.</li><li>Due to ID requirements for entry to the Devonport Dockyard, you will need to provide either a valid passport or a provisional/full UK driving licence. If you do not currently hold one of these forms of ID, we strongly recommend applying in advance to ensure smooth access on your first day.</li><li><a></a>Many of our apprenticeship programmes are subject to Security Clearance and Trade Control restrictions which mean that your place of birth, nationality, citizenship, or residency you hold or have held may impact which programmes you are eligible for. For this programme, you must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) clearance. Further details are available at <a href="www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels">United Kingdom Security Vetting: clearance levels – GOV.UK (www.gov.uk).</a></li></ul>&nbsp;What you’ll get &nbsp;We’ll provide you with a supportive and engaging environment where you can grow your career.&nbsp;In addition, you’ll benefit from:&nbsp;<ul><li>Fully funded qualification</li><li>Personal development training and opportunities</li><li>Minimum 28 days holiday allowance including bank holidays</li><li>Competitive pension scheme</li><li>Employee share scheme</li><li>Flexible benefits including cycle to work scheme and employee shopping savings portal</li></ul>&nbsp;You’ll also have the chance to get involved in our STEM outreach activities and volunteering opportunities, which our apprentices find incredibly rewarding.&nbsp;Your career development&nbsp;It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.&nbsp;Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.&nbsp;Application process and closing dates&nbsp;&nbsp; &nbsp;Applications are reviewed on a rolling basis, and the programme may close early if we receive a high volume of interest. To give yourself the best chance of being considered, we strongly recommend submitting your application and completing any required online assessments as soon as possible.

Administration Apprenticeship

Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pensions Team LeaderLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rosyth, Fife + Hybrid Working ArrangementsCompensation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;£45,284 - £52,872 + BenefitsRole Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time / PermanentRole ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; SF69978&nbsp;&nbsp;Shape the Future of Pension Services at BabcockAt Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Pensions Team Leader at our Rosyth site.The roleAs a Pensions Team Leader, you’ll have a role that’s out of the ordinary. You’ll lead a dedicated team managing two in-house defined benefit pension schemes. This is a role where your expertise will make a real difference ensuring compliance, improving processes, and delivering exceptional service to our members. You’ll have the opportunity to influence change, develop your leadership skills, and contribute to a business that supports national security and infrastructure.Day-to-day you’ll be required to:<ul><li>Oversee the daily operations of the pensions administration team, ensuring workloads are balanced and service levels are met.</li><li>Provide guidance, mentoring, and support to team members, including performance reviews and development plans.</li><li>Ensure all administration activities comply with scheme rules, pensions legislation, and internal policies.</li><li>Identify and implement process improvements to enhance efficiency and member experience.</li><li>Act as the first point of escalation for complex queries.</li></ul>This role is full time, 36 hours per week Monday to Friday and provides hybrid working arrangements.Essential experience of the Pensions Team Leader:<ul><li>Proven experience administering defined benefit pension schemes.</li><li>Previous people management experience, including coaching and workload planning.</li><li>Strong working knowledge of pension legislation and relevant tax rules.</li><li>Excellent organisational skills with the ability to manage competing priorities.</li><li>Effective communication skills.</li></ul>Qualifications for the Pensions Team Leader:<ul><li>We value difference and don’t have a fixed idea when it comes to background or education. If you can demonstrate the required level of experience and a willingness to learn, we’d love to hear from you. It would be advantageous if you hold a PMI or equivalent pensions qualification, but this is not essential.</li></ul>Security ClearanceThe successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>.What we offer<ul><li>Generous holiday allowance</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul>Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email&nbsp;<a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.Closing date: 26/01/2026#LI-WJ1&nbsp;

Pensions Team Leader

Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information Security SpecialistLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Corsham, Wiltshire+ Hybrid Working ArrangementsCompensation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Competitive Salary + BenefitsRole Type:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time / PermanentRole ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SF68207&nbsp;At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an Information Security Specialist at our Hawthorn site, near Wiltshire.&nbsp;The RoleAs an Information Security Specialist, you’ll be at the heart of our transformation journey, helping to shape the future of information security across our Mission Systems business. This is a dynamic and impactful role where your expertise will directly contribute to the safety and resilience of our operations, supporting national defence and critical infrastructure.&nbsp;You’ll be part of a team that’s driving change, delivering smart and flexible security solutions, and ensuring our systems remain robust against evolving threats. This is your opportunity to grow professionally, make a meaningful difference, and be part of something bigger.&nbsp;Day-to-day, you’ll be:&nbsp;<ul type="disc"><li>Supporting vulnerability management activities, including assessments and control evaluations.</li><li>Maintaining and enhancing our Information Security Management System (ISO27001).</li><li>Creating and managing high-quality security documentation and reports.</li><li>Collaborating with the Information Security Manager to embed best practices across the programme.</li><li>Driving the growth and maturity of information security within the business.</li></ul>&nbsp;This role is full time, 37 hours per week and provides hybrid working arrangements with 2 days onsite and 3 days working from home.&nbsp;&nbsp;Essential Experience of the Information Security Specialist&nbsp;<ul type="disc"><li>Background in IT, ideally with experience in networking, systems engineering or administration.</li><li>Awareness of Ministry of Defence Joint Service Publications (e.g. JSP 440, JSP 604).</li><li>Familiarity with industry standards such as ISO27000, ISO28000, and NIST Cyber Security Framework.</li></ul>&nbsp;Qualifications for the Information Security Specialist&nbsp;<ul type="disc"><li>Relevant higher education qualification or industry certification</li></ul>&nbsp;Security ClearanceThe successful candidate must be a sole UK national who is able to achieve and maintain Developed Vetting (DV) security clearance for this role. However, the successful candidate will be eligible to start on Security Check (SC) security clearance but will need to obtain Developed Vetting (DV) security clearance once in post.&nbsp;Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>&nbsp;What We Offer<ul type="disc"><li>Generous holiday allowance</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing</li></ul>&nbsp;Babcock InternationalFor over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email&nbsp;<a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a>&nbsp;with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.&nbsp;Closing Date: 26/01/2026&nbsp;#MISYS

Information Security Specialist

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Service Desk Engineer Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Stoke Gifford, Bristol Compensation:&nbsp; Competitive + Benefits Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full time / Permanent &nbsp; Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF67085Be the heartbeat of secure digital operationsAt Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Engineer at our Babcock Technology Centre site.The role As a Service Desk Engineer, you’ll have a role that’s out of the ordinary. You’ll be at the forefront of supporting mission-critical software applications that underpin defence, aerospace and engineering operations. This is a dynamic opportunity to work in a fast-paced 2nd line support environment where your technical expertise and problem-solving skills will directly contribute to national security and operational excellence. &nbsp; Day-to-day, you’ll be part of a team that specialises in application support within our Major Infrastructure business unit, interacting with internal stakeholders and customers to deliver outstanding service. This role offers a clear path for career development in IT service management and software support, with exposure to cutting-edge technologies and real-world impact.<ul><li>Supporting the Service Management Team by resolving customer issues using ITIL-compliant processes</li><li>Prioritising tasks to deliver positive customer experiences</li><li>Delivering prompt and courteous resolutions within agreed SLAs</li><li>Investigating and responding to support requests via phone and email</li><li>Recording and communicating progress using service management tools</li><li>This role is full time, 35 hours per week and is based on site at Babcock Technology Centre.</li><li>Working pattern is between 7am and 7pm, Monday - Friday.</li></ul>Essential experience of the Service Desk Engineer<ul><li>Technical awareness from supporting software applications</li><li>Experience using ITSM tools for incident management</li><li>Oracle or SQL database administration skills</li><li>Strong analytical and methodical problem-solving approach</li></ul>Qualifications for the Service Desk EngineerWe value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.<ul><li>Relevant certifications in ITIL, Oracle, or SQL would be advantageous&nbsp;</li></ul> Security Clearance The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>What we offer&nbsp;<ul><li>Generous holiday allowance</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul>Babcock International For over a century Babcock&nbsp; has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.Closing date: 26/01/2026 #BABDESTNUC&nbsp; #Li-JW1

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