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Job Title: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Motor Vehicle Skills Assessor Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Southampton + Fully Remote + Frequent Travel to Site Compensation:&nbsp; &nbsp; &nbsp; &nbsp;Competitive + Benefits + company car Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full time / Permanent&nbsp; Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF63861Ready to take your career in a new direction? At Babcock, we value the deep expertise that comes from hands-on experience—and we offer a unique opportunity to channel that knowledge into a rewarding new path. As a Motor Vehicle Skills Assessor, you’ll step away from the tools and into a role where you’ll shape the next generation of vehicle mechanics, using your practical know-how to coach, guide, and assess learners across the British Army’s vast and varied fleet. If you're ready to make a meaningful impact while growing your own career, this could be the perfect next step.At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an Motor Vehicle Skills Assessor at our Land Training division.The role As an Motor Vehicle Skills assessor, you’ll have a role that’s out of the ordinary. You will play a vital role in the security of the nation whilst supporting the equipment used by the British Army. This includes the fleet management of over 50,000 vehicles, ranging from quad bikes and generators to main battle tanks and weapons from pistols to cannons.Day-to-day, you’ll visit vehicle mechanic learners within their workplace using your vocational experience and knowledge to deliver learning, coach, assess and support them to achieve their apprenticeship, as well as:<ul><li>Support, motivate and coach all learners through their apprenticeship programme, ensuring all components of the apprenticeship programme are completed in a timely manner whilst meeting awarding organisation, ESFA and Ofsted requirements.&nbsp;</li><li>Monitor and review learners in line with the customers’ expectations.&nbsp;</li><li>Ensure all required documentation is completed to the correct standard and within agreed timelines.&nbsp;</li><li>Provide portfolio building advice and guidance to learners based on the requirements of their programme.&nbsp;</li><li>Effectively record, plan and track individual learner progress in accordance with agreed paperwork and reporting processes.</li></ul> This role is full time working 37 hours per week and is fully remote. There is a requirement to travel to our sites in Southampton, Portsmouth, Thorney Island, Tidworth, Chichester, Aldershot, Windsor, Sandhurst, Bovington, Bulford.Agile working may be available to employees in some instances, applying the principles of fairness and consistency whilst ensuring that the overriding business needs can be appropriately met. We are happy to consider flexible, blended working, including part-time, condensed hours, and job sharing. Please ask about alternative patterns of work at interview. Essential experience of the Motor Vehicle Skills Assessor:<ul><li>Considerable experience in the vehicle mechanic field</li><li>Good understanding of work-based learning programmes</li><li>Previous experience in the defence sector, ideally within the army arena (desired not essential) &nbsp; &nbsp;&nbsp;</li></ul> Qualifications for the Motor Vehicle Skills Assessor:<ul><li>Relevant industry related qualification (Vehicle Mechanic minimum of Level 3)</li><li>Maths and English – GCSE grade C or above (or equivalent)&nbsp;</li></ul> Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="http://United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)." target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).</a>What we offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul>Babcock International&nbsp; For over a century Babcock &nbsp;has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.#LI-SJ1

WeServed

WeServed Recruitment

Motor Vehicle Skills Assessor

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Health, Safety and Environmental Advisor Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reading, Berkshire&nbsp; Compensation: &nbsp; &nbsp;Competitive Salary + Benefits Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full time / Permanent&nbsp; Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF64070At Cavendish Nuclear we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Health, Safety and Environmental Advisor at our Reading, Berkshire site.The role As a Health, Safety and Environmental (HSE) Advisor, you’ll have a role that’s out of the ordinary. You’ll be responsible for ensuring that Cavendish Nuclear complies with HSE regulations, as well as implementing policies and procedures to manage risks and hazards.&nbsp; Day-to-day, you’ll:<ul><li>Ensure Cavendish operates in a safe, healthy, and environmentally responsible manner</li><li>Manage risks across various operational areas</li><li>Implement effective policies and procedures to support safety and compliance</li><li>Conduct training and investigations to enhance awareness and accountability</li><li>Help protect employees, the public, and the environment, while ensuring compliance with all relevant regulations and standards</li></ul>This role is full time, 37 hours per week and is based at Reading, Berkshire. This role will require occasional travel to Bristol and Newbury. &nbsp;Essential experience of the HSE Advisor:<ul><li>Previous experience of working as a HSE Advisor within a highly regulated environment</li><li>Audit and inspection experience</li><li>Experience of delivering training</li><li>Understanding construction or similar operational experience and understanding of CDM Regulation</li></ul>Qualifications for the HSE Advisor:<ul><li>NEBOSH general certificate or NEBOSH Construction certificate or NVQ equivalent</li><li>Membership of a technical community (IOSH)</li></ul>Security Clearance The successful candidate must be able to achieve and maintain Security Check&nbsp;(SC)&nbsp;security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).</a>What We Offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing</li></ul>Cavendish Nuclear As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we’re innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group – from Canada, the USA to Japan. Work with us to create a safe and secure world, together.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email&nbsp;<a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a>&nbsp;with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. &nbsp;Closing Date: 01/09/2025#CAVDESTNUC&nbsp;

Health, Safety and Environmental Advisor

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Service Desk Analyst Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Portsmouth, Hampshire&nbsp; Compensation:&nbsp; &nbsp; &nbsp; Competitive Salary + Benefits + Overtime &nbsp; Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full time / Permanent&nbsp; Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF64813At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Analyst, you’ll have a role that’s out of the ordinary. Working as part of our Babcock Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International.Training Available - We are committed to developing your career within Babcock International which is why we provide onboarding training for 4-6 weeks with an aim to provide you an understanding of the systems, processes and requirements for the role. In addition to this, further training outside the standard requirements can be provided to further develop your interest in specialised areas after 6 months.Day to day, you’ll be responsible for answering calls, chats and service requests received to the Service Desk to the required standards.<ul><li>Capturing all interactions into our ticketing system.</li><li>Providing excellent customer service via all reporting/contact channels.</li><li>Escalate when appropriate to ensure a prompt restoration of service.</li><li>Additional administration duties to support our 2nd line/3rd line teams.</li><li>To complete a variety of checks and monitoring activities on Babcock Infrastructure throughout the shift and as directed by the Shift Senior.</li></ul>&nbsp; This role is full time, 37.5 hours per week working Monday to Friday, earliest start 6.30am and latest finish 5.30pm and is based at our Lakeside Offices, Portsmouth, Hampshire.&nbsp; &nbsp;Essential experience of the Service Desk Analyst&nbsp;<ul><li>Customer service experience (face to face/over the phone)</li><li>Previous service desk experience at an entry level or call centre experience</li><li>Experience using any form of ticketing system that captures customer information</li><li>Experience with systems such as Active Directory and Microsoft Applications</li><li>An interest or strong passion for IT &nbsp;</li></ul>Qualifications for the Service Desk Analyst&nbsp;<ul><li>We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. &nbsp;</li></ul>Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. &nbsp;Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>. &nbsp;What we offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. &nbsp;</li></ul>Babcock International&nbsp; For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp; &nbsp; We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Service Desk Analyst

Job Title: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Vehicle Mechanic Location: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bovington, Wareham Compensation:&nbsp; &nbsp; &nbsp; £27,500 - £31,500 Dependent on Experience + Benefits&nbsp; Role Type: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full time / Permanent Role ID: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF62936At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Vehicle Mechanic at our Bovington site.The role As a Vehicle Mechanic, you’ll have a role that’s out of the ordinary. With your skills and experience, you’ll be undertaking the servicing, repair, maintenance and overhaul of vehicles and electrical equipment, including diagnostic and inspection duties. You’ll also be carrying out equipment examination to meet production requirements.Day to day, you’ll be carrying out work to the required standard and specification as detailed in accordance with customer requirements, current regulations, local instructions, process plans and other technical publications. You’ll also ensure stores and equipment issued to job are used for their correct purpose.<ul><li>Diagnose, inspect and assess vehicles and associated mechanical or electrical equipment in line with skills and competency</li><li>Ensure stores and equipment issued to job are used for their correct purpose and un-used or new faulty material is returned to the section or department Team Leader as soon as it is identified</li><li>Creation of job cards and demanding material where the relevant ERP (SAP) training has been completed</li><li>Completion of vehicle and equipment documentation and test certificates or reports to current standards</li></ul>Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role.Please note that this position involves manual work. This could include lifting, bending, using tools or standing for extended periods of time. &nbsp;This role is full time, 37 hours per week and is based at 1 of our 3 sites around Bovington and Lulworth. The role offers an excellent work/life balance with the option to work 4 or 4.5 days a week. A typical working pattern will be Monday – Thursday, 0700 – 1645.Essential experience of the Vehicle Mechanic<ul><li>Previous experience within similar role is required&nbsp;</li><li>Hydraulics experience</li><li>Dealership or Local Garage experience</li><li>A real team player with the ability to adapt and build rapport</li></ul>Qualifications for the Vehicle Mechanic<ul><li>NVQ Level 2 or 3 Service and Repair</li><li>This role would ideally suit an ex-REME Class 1 VM with current competencies, but this is not an essential requirement.</li></ul>Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>What we offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing</li></ul>Babcock International&nbsp; For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.Closing date: 04/09/2025#VMVTROLES

Vehicle Mechanic

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Vehicle Electrician Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Wareham, Dorset Compensation:&nbsp; &nbsp; &nbsp; £27,500 - £31,500 Dependent on Experience + Benefits Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full time / Permanent&nbsp; Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF63023At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Vehicle Electrician at our Bovington site.&nbsp;The role As a Vehicle Electrician, you’ll have a role that’s out of the ordinary. With your skills and experience, you’ll be undertaking the servicing, repair, maintenance and overhaul of vehicles and electrical equipment, including diagnostic and inspection duties. You’ll also be carrying out equipment examination to meet production requirements.Day to day, you’ll carry out the inspection, servicing, repair and overhaul of vehicles, assemblies, electrical and general equipment including diagnostic duties, manufacture miscellaneous items and carry out examination tasks to meet production needs. You may also carry out similar duties to occasional civilian vehicles and mechanic equipment. You'll also: &nbsp;&nbsp;<ul><li>Carry out work to the required standard and specification as detailed on the job card in accordance with the customer requirements, current regulations, local instructions, processes and other approved technical publications</li><li>Diagnose, inspect and assess vehicles and associated mechanical or electrical equipment in line with skills and competency</li><li>Ensure all job transactions are accurately recorded and carried out in accordance with current ERP processes and that work completed and time taken to complete the job is submitted daily to the department or section Supervisor</li><li>Completion of vehicle and equipment documentation and test certificates or reports to current standards</li><li>Ensure stores and equipment issued to job are used for their correct purpose and un-used or new faulty material is returned to the section or department Supervisor as soon as it is identified</li></ul>Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role.Please note that this position involves manual work. This could include lifting, bending, using tools or standing for extended periods of time.This role is full time, 37 hours per week and is based on site at Bovington. This role may also involve some travel; however, overnight stays will not be necessary.Essential experience of the Vehicle Electrician:<ul><li>Previous experience within similar role&nbsp;</li><li>A solid foundational understanding of modern vehicle electronics&nbsp;</li><li>Hydraulics experience</li><li>Dealership or Local Garage experience</li><li>A real team player with the ability to adapt and build rapport</li></ul>Qualifications for the Vehicle Electrician:Must have completed recognised Military or Civilian training in the relevant trade discipline or a recognised accredited Apprenticeship in relevant discipline.Attained at least one of the following minimum academic qualifications:<ul><li>City and Guilds Level 1, 2 &amp; 3 (in the relevant trade discipline)</li><li>ONC (in the relevant trade discipline)</li><li>NVQ Level 3 (in the relevant trade discipline &nbsp;</li></ul>Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).</a>What we offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing</li></ul>Babcock International&nbsp; For over a century Babcock &nbsp;has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.Closing date: 27/08/2025#VMVTROLES

Vehicle Electrician

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Service Desk Shift Analyst Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Portsmouth, Hampshire + Hybrid Working Arrangements Compensation:&nbsp; &nbsp; &nbsp; &nbsp;Competitive Salary + Benefits + Overtime Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full time / Permanent Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; SF64814At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Shift Analyst at our Lakeside Offices, Portsmouth, Hampshire site.The role As a Service Desk Shift Analyst, you’ll have a role that’s out of the ordinary. Working as part of our Babcock Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International.Training Available - We are committed to developing your career within Babcock International which is why we provide onboarding training for 4-6 weeks with an aim to provide you an understanding of the systems, processes and requirements for the role. In addition to this, further training outside the standard requirements can be provided to further develop your interest in specialised areas after 6 months.Day to day, you’ll be responsible for answering calls, chats and service requests received to the Service Desk to the required standards.<ul><li>Capturing all interactions into our ticketing system.</li><li>Providing excellent customer service via all reporting/contact channels.</li><li>Escalate when appropriate to ensure a prompt restoration of service.</li><li>Additional administration duties to support our 2nd line/3rd line teams.</li><li>To complete a variety of checks and monitoring activities on Babcock Infrastructure throughout the shift and as directed by the Shift Senior.</li></ul>This role is full time, 40.5 hours per week working 4 days on, 4 days and can be delivered from our Lakeside Offices, Portsmouth, Hampshire alongside home working arrangements. Earliest start, 6.30am with the latest finish 8.30pm – 12 hour shifts.&nbsp;Essential experience of the Service Desk Shift Analyst&nbsp;<ul><li>Customer service experience (face to face/over the phone)</li><li>Previous service desk experience at an entry level or call centre experience</li><li>Experience using any form of ticketing system that captures customer information</li><li>Experience with systems such as Active Directory and Microsoft Applications</li><li>An interest or strong passion for IT</li></ul>Qualifications for the Service Desk Shift Analyst&nbsp;<ul><li>We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.</li></ul>Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) and Developed Vetting (DV) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).</a> &nbsp;What we offer<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually</li><li>&nbsp;‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul>Babcock International&nbsp; For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp;We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email&nbsp;<a href="http://careers@babcockinternational.com/" target="_blank">careers@babcockinternational.com</a>&nbsp;with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.#LI-SF!

22 Training Jobs in Portsmouth, UK