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Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Third Line Application Support Analyst Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Stoke Gifford, Bristol Compensation: &nbsp; &nbsp;£38,084 + Benefits Role Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full time / Permanent Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SF70130 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Third Line Application Support Analyst at our Babcock Technology Centre site. The role As a Third Line Application Support Analyst, you’ll have a role that’s out of the ordinary. Your work will keep critical defence and aerospace operations moving—while opening up rich opportunities to build leadership experience, deepen your IT service management expertise and progress your career in a purpose driven engineering environment. &nbsp;Day-to-day, you’ll be the go to technical expert for an extensive portfolio of bespoke and commercial off the shelf applications, leading the resolution of major incidents and raising the bar for service excellence. &nbsp;&nbsp;• &nbsp; &nbsp;Lead and coach Second Line Application Support Analysts to deliver consistent, high quality service.&nbsp; • &nbsp; &nbsp;Diagnose, triage and resolve complex incidents and service requests across bespoke and COTS applications to ITIL/ISO20000 standards.&nbsp; • &nbsp; &nbsp;Administer the ITSM toolset, including analyst accounts, dashboards and ad hoc MySQL queries.&nbsp; • &nbsp; &nbsp;Take the lead during Major Incidents, coordinating stakeholders and following the Major Incident process.&nbsp; • &nbsp; &nbsp;Create and maintain Service Desk processes; set up new services in access management and the ITSM tool. This role is full time, 35 hours per week and is based on site at Babcock Technology Centre. Essential experience of the Third Line Application Support Analyst<ul><li>Strong technical awareness gained in service and/or software development environments.&nbsp;</li><li>Hands on experience with ITSM tools for Incident Management.&nbsp;</li><li>Good Oracle or SQL database administration skills.&nbsp;</li><li>Analytical, methodical approach to problem solving.&nbsp;</li><li>Proven diagnostic skills and the ability to identify appropriate solutions.</li></ul> Qualifications for the Third Line Application Support Analyst<ul><li>Degree in Information Technology (or related discipline) or demonstrable experience as an Application Support Analyst.&nbsp;</li><li>ITIL Foundation certification; vendor certifications in Oracle or Microsoft SQL - Desirable</li></ul> Security Clearance The successful candidate must be a sole UK national who is able to achieve and maintain &nbsp;Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a> What we offer&nbsp;<ul><li>Generous holiday allowance&nbsp;</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme&nbsp;</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave&nbsp;</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul> Babcock International&nbsp; For over a century Babcock &nbsp;has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.&nbsp; We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview. Closing date: 05/01/2026#BABDESTNUC&nbsp;

WeServed

WeServed Recruitment

Third Line Application Support Analyst

Job Title:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Bid ManagerLocation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Stoke Gifford, Bristol or Plymouth, Devon + Hybrid Working Arrangements Compensation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; £43,935.00 + BenefitsRole Type:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full time / Permanent Role ID:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; SF67698Create impact where it matters mostAt Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Bid Manager at our Babcock Technology Centre or Devonport Royal Dockyard site.The roleAs a Bid Manager, you’ll join our Naval Nuclear Bid Team and lead strategically important bids across the submarine support pipeline, owning opportunities end‑to‑end, coordinating multidisciplinary inputs and growing established customer accounts rather than chasing purely greenfield bids. Your work will help secure and sustain platforms and services that protect people and safeguard national security, while accelerating your career across complex, purpose‑led programmes.Day-to-day, you’ll be supporting Head of Business Growth in achieving SSE’s business growth targets, order intake, revenue and profit through the effective leadership of bids and proposals.<ul><li>Lead and coordinate bid activities to meet customer timescales and requirements</li><li>Ensure compliance with Babcock governance and business winning processes</li><li>Manage data in the sales and forecast pipeline accurately and on time</li><li>Prepare documentation for gate reviews and record outputs</li><li>Mentor Bid Coordinators and support team development</li></ul>This role is full time, 35 hours per week and provides hybrid working arrangements with days in the office/onsite and days working from home.Essential experience of the Bid Manager<ul><li>Proven experience in bid management or strong process management background</li><li>Ability to build and influence relationships to achieve shared goals</li><li>Skilled in developing plans and schedules to deliver project objectives</li><li>Confident communicator with stakeholder management expertise</li><li>Experience applying governance processes to support project aims</li></ul>Qualifications for the Bid Manager<ul><li>Bachelor’s degree in Business Administration, Engineering, or a related discipline (or equivalent experience)</li></ul>Security ClearanceThe successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels" target="_blank">United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk)</a>What we offer <ul><li>Generous holiday allowance</li><li>Matched contribution pension scheme, with life assurance</li><li>Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+</li><li>Employee share scheme</li><li>Employee shopping savings portal</li><li>Payment of Professional Fees</li><li>Reservists in the armed forces receive 10-days special paid leave</li><li>Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.</li><li>‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity</li><li>Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.</li></ul>Babcock International For over a century Babcock&nbsp; has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email <a href="mailto:careers@babcockinternational.com" target="_blank">careers@babcockinternational.com</a> with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.Closing date: 05/01/2025#BABDESTNUC

Bid Manager

We're looking for ex-servicemen and women and/or their spouses for this remote role.&nbsp;The Company &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Established for 25 years The company specialises in providing insurance to armed forces personnel and veterans.&nbsp; The company has a strong reputation for quality products and exceptional service to this unique customer base.&nbsp;The RoleThis is a home-based role, working in a remote team environment, providing customer service and sales of general insurance products to enquiring service personnel, veterans and their families.&nbsp; duties will include:<ul><li>Respond in a professional and timely manner to customer requests received via email and by phone diligently ensuring positive customer outcomes</li><li>Proactive in Identifying and acting on sales opportunities during inbound and outbound calls</li><li>Develop a strong collaborative relationship with customer service team colleagues to ensure individual and team deadlines are met</li><li>Build and develop strong relationships with internal stakeholders, including Marketing and Finance</li><li>Liaise with insurance underwriter claims handlers to ensure good customer outcomes as required</li><li>Maintain accurate records via the company computer database and shared records</li><li>Attend periodic nationally held company meetings/conferences etc. as required</li></ul>Knowledge, Skills and Experience Required<ul><li>Confident and positive manner, reliable, flexible and adaptable</li><li>Excellent communication skills both verbally and written</li><li>Previous insurance sales experience an advantage</li><li>Experience of working in a regulated environment preferred</li><li>Knowledge of general insurance products would be advantageous</li><li>Experience and knowledge of the military an advantage but not essential</li><li>Computer literate with a good working knowledge of Microsoft Word and Excel</li><li>To be able to work well within a small team but also be able to use your own initiative and work remotely</li></ul>Working HoursOffice hours are currently 9.00 am to 5.30pm, Monday to Friday.&nbsp;Benefits<ul><li>Salary negotiable dependent on experience and skills</li><li>Company Pension Scheme</li><li>Bonus Scheme</li><li>25 days annual leave plus bank holidays</li></ul>

weServed

Customer Service Agent

Programme Title: Higher Level Quality Assurance ApprenticeshipLevel: 4Salary:Year 1: £21,641Year 2: £27,413 (subject to successful completion of performance requirements)Location: Devonport, PlymouthApplication closing date: 12th March 2026Programme start date: September 2026Role ID: &nbsp;67810Looking to gain experience in quality assurance across a diverse range of naval defence projects? If so, our 2-year Higher Level Apprenticeship in Quality Assurance could be the perfect fit for you.About the ProgrammeOur Quality Assurance apprentices play a vital role in ensuring that our organisation operates at its best by acting as the 'voice of the customer'. They help maintain the highest standards, identify problems, and recommend improvements to ensure our policies, processes, and products are of the highest standards.As a Quality Assurance apprentice, you will be an integral member of our Quality Management function. You’ll be based at HM Naval Base Devonport in Plymouth, with potential opportunities to travel across the UK.Over the course of the 2 years, you will work in multiple placements, including:<ul><li>Audit</li><li>Supplier Quality</li><li>Operational Quality in production facilities</li><li>On board naval warships or nuclear submarines</li><li>Facilities (Nuclear and Non-Nuclear)</li><li>Major Infrastructure Projects</li><li>Business Management Systems</li><li>Welding/Non-Destructive Testing</li><li>Laboratory Services</li><li>Nuclear Facilities Operational Maintenance</li></ul>Depending on your placement, your typical day could include carrying out external supplier inspections, looking for efficiencies or problem-solving on our production shop floor, or the administration of internal and external audits.Your tasks could include:<ul><li>Supporting senior quality practitioners to formulate Quality Strategy&nbsp;</li><li>Inspecting and testing parts and products</li><li>Planning and conducting audits&nbsp;&nbsp;</li><li>Developing Quality Control Plans</li><li>Managing supplier relationships</li><li>Analysing data to identify improvements</li><li>Guiding and supporting others to improve quality competency and performance</li><li>Developing documents to support new projects.</li></ul>It’s an exciting opportunity where your contributions as a Quality Technician will directly impact the quality and safety of our products, processes, and policies, helping us to continuously improve and keep our operations safe.Your education/trainingYou'll study to become a Level 4 Quality Practitioner which aligns with Chartered Quality Institute Practitioner (PCQI) professional recognition.&nbsp;Your course is designed to equip you with the essential skills and knowledge to excel in the field of quality assurance. Through a mix of theoretical learning and hands-on application, you'll gain the tools you need to thrive.Future prospectsUpon programme completion, you'll be ready to step into a Quality Technician or Engineer role with a competitive salary starting from £32,000.From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go.What you’ll need<ul><li>A minimum of 5 GCSEs (or equivalent) at grade 4/C or above, including maths and English and 3 A-Levels grades A-C.</li><li>Due to ID requirements for entry to the Devonport Dockyard, you will need to provide either a valid passport or a provisional/full UK driving licence. If you do not currently hold one of these forms of ID, we strongly recommend applying in advance to ensure smooth access on your first day.</li><li>Many of our apprenticeship programmes are subject to Security Clearance and Trade Control restrictions which mean that your place of birth, nationality, citizenship, or residency you hold or have held may impact which programmes you are eligible for. For this programme, you must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) clearance. Further details are available at <a href="www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels">United Kingdom Security Vetting: clearance levels – GOV.UK (www.gov.uk).</a></li></ul>What you’ll getWe will provide you with a supportive and engaging environment where you can grow your career.In addition, you’ll benefit from:<ul><li>Fully funded qualification</li><li>Personal development training and opportunities</li><li>Minimum 28 days holiday allowance including bank holidays</li><li>Competitive pension scheme</li><li>Employee share scheme</li><li>Flexible benefits including cycle to work scheme and employee shopping savings portal</li></ul>You’ll also have the chance to get involved in our STEM outreach activities and volunteering opportunities, which our apprentices find incredibly rewarding.Your career developmentIt’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Application process and closing dates&nbsp;&nbsp; Applications are reviewed on a rolling basis, and the programme may close early if we receive a high volume of interest. To give yourself the best chance of being considered, we strongly recommend submitting your application and completing any required online assessments as soon as possible.

Higher Level Quality Assurance Apprenticeship

Programme title:&nbsp;Administration Apprenticeship Level: 2Salary:&nbsp;Year 1: £15,489Year 2: £19,701 (upon completion of qualification and performance requirements)Post apprenticeship: £26,364+ (Band 1 Administrator) Location:&nbsp;Devonport, PlymouthApplication closing date: 12th March 2026Programme start date: September 2026Role ID: 67794&nbsp;Our 2-year Administration Apprenticeship is a great way to start building your career in business administration. Based at Devonport Royal Dockyard, you’ll learn how to manage tasks, coordinate projects and support teams that help keep one of the UK’s most complex engineering sites running smoothly.About the programme&nbsp; Every day brings new experiences and opportunities to grow. You might be supporting meetings, managing documents, greeting visitors, ordering stationery, arranging travel, updating systems, answering the company switchboard or covering the reception desk for one of our busy buildings. You’ll also spend time attending workshops at City College Plymouth, working on your qualification and taking part in review sessions to track your progress.You’ll complete three shorter placements in your first year, each lasting around four months, giving you the chance to explore different parts of the business and understand how various teams operate. In your second year, you’ll move into a longer placement, focusing on a specific area where you’ll develop deeper skills and confidence in everything from coordinating meetings and managing documentation to handling enquiries, maintaining records and providing day-to-day support to your team.Alongside your main responsibilities, you’ll take part in projects designed to boost your teamwork, communication and problem-solving skills. Past apprentices have organised charity fundraisers, created games for careers fairs, and helped develop new ways to attract future apprentices. It’s a friendly, supportive environment where you’ll learn from experienced colleagues and quickly feel part of the team.<h4>Your education/training </h4>As part of your apprenticeship, you’ll study for the Level 2 Customer Service Practitioner Apprenticeship Standard through City College Plymouth.Training is delivered through regular workshops and guided learning sessions that will help you apply your skills to real work situations. You’ll also attend sessions focused on personal and professional development – from building confidence and communication to managing time and setting goals.Your qualification will combine coursework, practical experience and an End Point Assessment to demonstrate your progress.Future prospects&nbsp; Once you complete your apprenticeship, you’ll move into a permanent role as an Administrator in the business area where you’ve spent your final year. You’ll have the experience and confidence to take on new responsibilities, support projects, and make a real difference in how our teams operate.Your starting salary will be around £26,364, with opportunities to progress as you continue to grow. You may also choose to complete further qualifications, such as the Level 3 Business Administration apprenticeship or even project management training, depending on your interests and role.From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go.What you’ll need&nbsp; <ul><li>2 GCSEs at grade 4 (C) or above in Maths and English.</li><li>Due to ID requirements for entry to the Devonport Dockyard, you will need to provide either a valid passport or a provisional/full UK driving licence. If you do not currently hold one of these forms of ID, we strongly recommend applying in advance to ensure smooth access on your first day.</li><li>Many of our apprenticeship programmes are subject to Security Clearance and Trade Control restrictions which mean that your place of birth, nationality, citizenship, or residency you hold or have held may impact which programmes you are eligible for. For this programme, you must be able to achieve Baseline Personnel Security Standard (BPSS) and Security Check (SC) clearance. Further details are available at <a href="www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels">United Kingdom Security Vetting: clearance levels – GOV.UK (www.gov.uk).</a></li></ul>What you’ll get We’ll provide you with a supportive and engaging environment where you can grow your career.In addition, you’ll benefit from:<ul><li>Fully funded qualification</li><li>Personal development training and opportunities</li><li>Minimum 28 days holiday allowance including bank holidays</li><li>Competitive pension scheme</li><li>Employee share scheme</li><li>Flexible benefits including cycle to work scheme and employee shopping savings portal</li></ul>You’ll also have the chance to get involved in our STEM outreach activities and volunteering opportunities, which our apprentices find incredibly rewarding.Your career developmentIt’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Application process and closing dates&nbsp;&nbsp; Applications are reviewed on a rolling basis, and the programme may close early if we receive a high volume of interest. To give yourself the best chance of being considered, we strongly recommend submitting your application and completing any required online assessments as soon as possible.

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