Job Title: Order Handler
Location: Corsham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF73535
Be the first point of contact for mission‑critical military satellite services
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as an Order Handler at Corsham, near Chippenham, Wiltshire.
At Babcock, our people are trusted to deliver services that matter services that protect national security and ensure critical connectivity when it’s needed most. A career in defence, aerospace and engineering is more than a job here; it’s a chance to contribute to something bigger, while building a future you can be proud of.
As an Order Handler, you’ll be at the frontline of our Military Satellite Communications service, working closely with our customer and operational teams. You’ll translate customer requirements into actionable orders, ensure requests are delivered against agreed service levels, and help maintain the high standards Babcock is known for.
This is a highly visible role where your professionalism and attention to detail directly shape the customer experience. You’ll develop in‑depth knowledge of satellite communications services, build strong stakeholder relationships, and grow your career within a supportive, mission‑driven environment that values continuous learning and development.
Day-to-day, you’ll be required to:
- Handle all customer requests, providing potential solutions and resolving any problems that arise ensuring the request is successfully fulfilled.
- Ensure customer requests are fulfilled in accordance with service performance commitments and our KPIs
- Continually develop your knowledge of customer requirements, Babcock services and tools to enable you to meet customer needs effectively and efficiently.
- Escalate incidents and issues which could impact services to the relevant teams.
This role is full time, 37.5 hours per week and is based at Corsham, Wiltshire.
Essential experience of the Order Handler
- Knowledge of military satellite systems.
- Experience of military customers and developing customer intent into technical outcomes.
- Experience working to KPIs
- Demonstrable experience of problem solving and adapting to meet changing circumstances.
Qualifications for the Order Handler
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Sole UK only.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).
What we offer
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10‑days special paid leave
- Holiday Trading, allowing you to buy or sell annual leave
- ‘Be Kind Day’ — one paid volunteering day each year
- Flexible working options supporting work‑life balance
- A dynamic working environment
Babcock
We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference.
Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.
We call that lifetime engineering.
Join us and see how far we can go, together.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.
Closing date: 08/05/2026
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